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Kayla Caryl has extensive experience in customer service and claims management, currently serving as a Claims and Pricing Specialist at Dee Zee, Inc. since October 2014. This role involves preparing analytical reports to implement improvements and monitoring trends in return and warranty requests. Previously, Kayla held positions as Customer Relations Team Lead and Customer Relations Specialist at Dee Zee, where leadership and strategic customer service development were key responsibilities. Earlier experience includes roles at Hy-Vee, Kohl's, and Casey's General Stores, focusing on customer interaction and sales enhancement. Kayla holds an Associate of Arts in Business Administration and an Associate of Science degree from Des Moines Area Community College.