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Kia Williams is an accomplished professional with extensive experience in information systems and technical support. Currently serving as the Information Systems Assistant Manager at Columbus Metro Federal Credit Union since April 2019, Kia also holds the position of Enterprise Solutions Specialist at Dedicated Tech Services, Inc. since October 2018. With a strong background in supporting corporate desktop users and managing technical operations for Charleys Philly Steaks, Kia has demonstrated skills in technical support, system management, and team coordination across multiple roles since 2015. Additionally, previous roles at TECH CORPS, PCM, JPMorgan Chase, and in financial services have provided a well-rounded expertise in troubleshooting, documentation, and employee training. Kia holds a Bachelor's Degree in Strategic Communications from The Ohio State University and an Associate's Degree in Network Systems Administration from ITT Technical Institute.