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James D is a skilled IT professional with extensive experience in cloud systems administration and desktop support. Currently serving as a Cloud Systems Administrator at Dedham Savings since September 2020, James D manages cloud hosted environments and supports various Microsoft 365 services. Prior roles include Desktop Support Engineer at Dedham Savings, where responsibilities included troubleshooting and maintaining enterprise software and hardware, as well as Desktop Support Specialist at Clarks, providing global technical assistance. James D also has experience as a B2B Training and Support Specialist at Clarks, facilitating training for over 3,500 users, and has held management positions in the fitness and hospitality sectors. James D holds a Bachelor of Science degree in Sport Management from Lasell University.