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Monica Rodriguez possesses extensive experience in customer service and human resources, having served as a Customer Service Representative and Customer Service Technician at Decor Cabinets Ltd since June 2017, following a 16-year tenure as an HR professional with the City Council of San Andres. Monica's HR expertise includes recruitment and selection, payroll management, labor relations, policy development, health and safety, as well as training and coaching. Monica has a diploma in Human Resources from RRC Polytech and a degree in Public Management and Administration from the University of Leon. Strong communication skills, problem-solving abilities, and proficiency with Microsoft Office 2013 and spreadsheets further enhance Monica's professional profile.