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Michelle Greene is a seasoned IT professional with extensive experience in various engineering and analyst roles. Currently serving as a Senior Engineer at Medica since August 2019, Michelle's background includes positions as Application Delivery Lead at Lands' End, Technical Business Analyst and Application Administrator at Exact Sciences, and Sr. IT Business Analyst/Application Lead at Duluth Trading Company. Key strengths include expertise in Quality Assurance, Test Management, and IT ERP projects, alongside skills in application packaging, SQL reporting, and system administration. As an IT Technical Support Specialist II at Promega, Michelle contributed to SCCM management and the implementation of service management processes. An educational foundation in Telecommunications and Speech Communication from Ball State University complements Michelle's technical proficiency and MCSE certification.