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Alexis Cisneros is an experienced professional in customer experience and success, currently serving as the Director of Customer Experience at Dealerware, where responsibilities include driving success for Dealer Groups and OEMs while fostering strong partnerships. Previous roles at Dealerware include Manager of Customer Success and Customer Success Manager, focusing on maximizing value for dealers through data analytics and effective communication. Prior experience includes positions as Account Management Specialist and Customer Support Specialist, where relationship building and issue resolution were essential. Earlier work at Worth Ross Management Co. as a Concierge and as a Sales Representative at Ranger Creek Brewing & Distilling contributed to a diverse skill set. Alexis received education from St. Edward's University between 2009 and 2011.