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Jihyun Cho has extensive work experience in software development and architecture. They have held various roles in different companies, starting with their current position as the Director of Front-End Architecture at Dealer-FX since 2019. Prior to that, they worked as a UIX Front End Architect at the same company. In 2019, they also worked as a Software Engineering Specialist in the health care industry. From 2017 to 2019, Jihyun served as a Software Research Developer at Fleet Complete. They also worked briefly as a Software Engineering Contractor at Wysdom.AI (CrowdCare) in 2017. From 2016 to 2017, Jihyun was a Mobile Architect at PointClickCare. Before that, they worked as a Mobile Architect and Mobile Developer at CrowdCare from 2014 to 2016. Jihyun's career in software development began in 2011 as a Mobile Application Developer at Voice On The Go, where they worked on voice recognition application development and location-aware application development for native Android and iOS platforms, as well as UI development using jQuery Mobile for Android, iOS, and Blackberry. Prior to that, they worked as a Software Developer at RoadLab, The University of Western Ontario in 2009 and as a Software Developer at imagin8 in 2010.

Jihyun Cho completed a Bachelor of Science (Hons) in Computer Science, specializing in Software Design, from Queen's University between 2001 and 2008. Later, Jihyun earned a Master's Degree in Computer Science from Western University in 2010-2011.