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Heather is Pro Vice-Chancellor Research and Academic Staff Development, Dean of Business and Law. Her university-wide portfolio includes the continuing professional education of academic staff, including academic promotions, roles and responsibilities, appraisals and policy development. Previous roles have included Dean of the Faculty of Business and Law at Coventry University, Director of the Business School at Canterbury Christ Church University, Director of the Centre for International Transport Management at London Metropolitan University, Head of Consultancy for the Global Policy Research Institute, and a professional career as a Chartered Accountant.

As a Professor of Management and International Transport, she has published extensively in a range of international academic journals, and maintains excellent contacts with the maritime and wider logistics industry. She served as a Specialist Advisor to the House of Commons Select Committee for Transport, and has been a member of a number of international expert panels on maritime transport. She is a currently on the editorial board of ‘Research in Transportation Business and Management’ and ‘Maritime Policy and Management’ and was co-editor for 10 years from 2007-2017. As a Past Master of the Worshipful Company of World Traders’ livery, she remains well connected in the business community.

She is a member of the Chartered Association of Business Schools Council and Chair of the Learning Teaching and Student Experience Committee, reflecting her expertise in business education.