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Sonu Tiwari is currently employed as a Sales Marketing Assistant at de Gournay since September 2023. Previously, Sonu held various roles in customer service, operations, and collections at Ronak Optik India Pvt Ltd and Matrix International Cellular Services Pvt Ltd, along with experience as a Citi Global Officer at Citi Bank, providing exceptional customer service and generating business through financial products. Earlier positions include Process Advisor at Barclays Shared Services and Senior Customer Care Executive at EXLService.Com, specializing in mortgage and auto insurance collections. Sonu holds a Master of Science in Animal Production and Management from Allahabad Agricultural Institute, a PGDM in HR and Finance from IICT Lucknow, and a Bachelor of Science in Biology from the University of Allahabad.