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Michael Fadous is an experienced professional in customer service and marketing, currently serving as a Senior medewerker klantenservice at de Alliantie since March 2019, where responsibilities include team building, optimizing work processes, and providing technical support. Previously, Michael held various roles, including Medewerker klantenservice at Nu-Connect, Customer Engagement Specialist Europe at Reverb.com, and Team Lead Customer Support at Netflix, where leadership and process management were key duties. Michael's background encompasses expertise in promotional campaigns, website content development, and SEO strategies from earlier positions in marketing. Michael holds a Bachelor's degree in International Business & Languages from HU University of Applied Sciences Utrecht and has participated in international business studies at the University of Applied Sciences and Arts Northwestern Switzerland.