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Gretchen Budde leads the DCIDS “Bridge to Life” call center operation, which coordinates donor referrals and communicates with families during the donor process. She leads a dedicated and compassionate staff that works 24/7 to support families with information and compassion. Because she is a donor family member herself, Gretchen is passionate about offering families hope in their darkest moments through the gift of donation. Her commitment to serving donors and their families ensures everyone is given the opportunity to share the gift of donation. Gretchen joined DCIDS in 2018 with over 13 years of progressive experience in the field. She continues to foster professional development through team collaboration and the pursuit of incremental and continuous improvement.