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Kristen Crandall has a comprehensive work experience starting in 2003 as a Publisher's Assistant at Seattle Publishing, Inc. Kristen then moved on to becker&mayer! in 2006 as a Group Manager for International Sales. From 2013 to 2022, they worked at Marchex where they held various roles including Business Analyst, Account Director, Senior Account Director, and Director of Customer Success. Currently, they serve as the Director of Analytics at DCG ONE - Marketing, Technology, and Print Production Powerhouse.

From 1999 to 2003, Kristen Crandall attended Sarah Lawrence College, where they obtained a Bachelor of Arts (B.A.) degree. No specific field of study was mentioned.