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Dustin Lai is currently the Order Experience Team Lead at dbrand. Prior to that, Dustin worked as a Shift Supervisor at Starbucks, where he assisted in running day-to-day operations, managed cash, and trained new employees. He also has experience as a Sales Representative at Jump Plus+ Apple Premium Reseller, a Keyholder at Libratone, and as a Teacher at various educational institutions. Dustin's educational background includes a Bachelor of Arts in Anthropology and English, as well as a Graduate Diploma in Education specializing in History and English. Throughout his career, Dustin has showcased his expertise in customer service, training, and operational management.