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Justin Risner possesses extensive experience in customer service and support roles across various organizations. Currently serving as a Ticket Agent for Dayton Live since March 2017, Justin specializes in processing customer ticket orders using Tessitura software and addressing customer inquiries both over the phone and in person at the box office. Additionally, Justin has worked at Fraze Pavilion since June 2014 in a seasonal Front of House position, where responsibilities include welcoming patrons and maintaining facilities during events. A former Collections Intern at the Clark County Heritage Center, Justin completed a 300-hour internship related to a Master of Arts in Public/Applied History earned from Wright State University from 2014 to 2016, following a Bachelor of Arts in English obtained from the same institution from 2006 to 2012. Previous experience also includes a role as a Writing Consultant at Wright State University, aiding non-native English-speaking students in developing their writing skills.