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Zaina Haida Zainal Rahim has a diverse background in human resources, operations, and customer service. With over 15 years of experience, they have worked in various roles such as Senior Manager of People & Culture, Human Resources Business Partner, Talent Acquisition Manager, and Head of Operations. Their expertise lies in aligning business objectives with employees, managing recruitment processes, and overseeing teams to achieve organizational goals. They hold a Diploma of Computer Science from University Putra Malaysia.