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John Dixon has a background in various technical roles, with experience in troubleshooting and repairing PC and mobile devices. John has managed day-to-day operations in a sales role, built relationships with clients and suppliers, and excelled in a wireless sales consultant position. In their current role as a Cross-Functional Engineer at Daystar, John provides white-glove support to executives and standard users, maintains network servers, and troubleshoots technical issues effectively. John also has experience managing Microsoft 365 and Azure AD environments, writing technical support documentation, and completing SSL VPN MFA implementation projects.