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Krishna Rambaccus is an experienced customer support manager with extensive leadership experience in managing teams and driving customer satisfaction. Currently serving as Manager Customer Support at Dayforce since March 2024, Krishna previously held the same title at Ceridian Mauritius from January 2022 to February 2024, alongside the role of Associate Manager Customer Support. Notable achievements include establishing project management frameworks and enhancing service quality. Earlier positions include Supervisor and Relais Qualité at EuroCRM Mauritius, where Krishna managed a team of over ten customer service associates and focused on performance analysis and staff development. Krishna has also held supervisory roles at Pricontact, supervising customer service agents and ensuring quality assurance. A graduate from the University of Mauritius with a Bachelor of Science in Management, Krishna has a strong foundation in business administration and management.