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Guillemette Suzanne is an experienced professional with a strong background in service delivery and customer service management, currently serving as a Service Delivery Manager at Ceridian since March 2011. Guillemette has effectively led teams, focusing on coaching, time management, and customer follow-up on NPS, while previously holding roles including Customer Service Specialist and Customer Service Team Lead. With earlier experience at The North West Company and Ceridian Mauritius Ltd, Guillemette has developed skills in administrative support, project tracking, and invoicing. Guillemette's career includes technical duties as an IT Administrator and a Temporary Processing Clerk, showcasing a versatile skill set that spans customer service, administration, and payroll management. Guillemette holds an Associate’s Degree in Payroll from MCCI and continues education online.