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Elena Osso is responsible for establishing and driving business operations globally across marketing, services, customer loyalty, and sales, including demand management, forecasting, planning, and go-to-market.

She joined Ceridian in 2019 after 13 years at SAP, mostly recently working in the company’s Global Strategic Customer Program (SCP), a collective of top multinational accounts and some of the world’s best-known brands. As Global Vice President, Business Operations for SCP, Elena managed all operations including annual planning, sales excellence, and incentive compensation. Prior to that, she held a series of operations and finance leadership roles for SAP’s Canada and North America businesses, including Vice President of Sales Operations and Vice President of Services Sales Operations.