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Tracy DiSantis has over nine years of experience in customer service and operations. Tracy began their career in 2012 as Compliance Manager at MRS BPO, LLC. In 2015, they became a Licensed Real Estate Salesperson at Agent06, LLC. From 2016 to 2021, they held various roles at Firstrust Bank, including AVP, Customer Care, Customer Care Manager, Customer Care Supervisor, and AVP, Customer Care Manager. Tracy is currently the Head of Client Success & Operations and Manager - Customer Care & Operations at Daybreak Health.

Tracy DiSantis attended Pennsbury High School from 2001 to 2005.