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Heather Driscoll is an accomplished professional with extensive experience in administration and billing management. Currently serving as Senior Manager Administration and Billing Manager at Day & Ross since February 2013, Heather excels in team leadership, recruitment, training, and performance appraisal. Prior to this role, Heather held various positions at Purolator Courier, including Billing Control Compliance Specialist, where the focus was on auditing production issues, and SAP Security/Business Consultant, overseeing access management for over 2400 users and achieving significant cost savings. Heather has a solid foundation in training and change management from earlier roles at Purolator and possesses a strong educational background in Business Technology and Computer Programming from New Brunswick Community College and Université de Moncton.