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Erin Donahue is a seasoned professional in client management and higher education administration with significant experience at Davis Vision since November 2005, progressing from Client Administrator to Senior Client Manager. In this role, Erin has successfully elevated compliance standards and managed a high-performance team handling 25,000 requests annually. Additionally, Erin contributed to achieving NCQA certification in Credentialing as a Credentialing Analyst. Prior experience includes serving as a Certified Tax Preparer at Liberty Tax Services and holding key residential life positions at Hofstra University and Christopher Newport University. Erin holds a Master's degree in Higher Education Administration from New York University and a Bachelor's degree in Business Administration from Wagner College.