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Karen Downs serves as a Training Consultant at The CARA Group, Inc. since May 2013, while holding multiple training management positions across various organizations since April 2007, including roles at State Collection Service, Inc., Aqua Finance, Inc., and the State of Arizona. Additionally, Karen has extensive experience at JPMorgan Chase & Co. as a Training Specialist and Fraud Control Analyst since 1988, where responsibilities included detecting fraudulent activity and coordinating with investigators. Karen also holds a Training Manager position at TSI - Transworld Systems Inc. since July 2001. Karen has completed the EALA Leadership Academy, earning a certificate in Leadership, and holds a certificate in Travel & Professionalism from Southeastern Academy.