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Nicola Ward is a seasoned professional with extensive experience in client care and office management across various industries. Starting as a Group Reservations Manager at Champneys Health Resorts from May 2000 to March 2003, Nicola developed a centralized reservations department. Following this role, Nicola served as Revenue Manager at Down Hall Country House Hotel, Deputy General/Sales Manager at Holiday Inn Stevenage, Centre Manager at MWB Business Exchange, and Regional Administration Manager at St. James’s Place Wealth Management. Since May 2018, Nicola has been the Client Care Manager at Davies Veterinary Specialists, where management and support of office administration teams across London and the South East region are a focus. With a strong passion for service and a commitment to high levels of customer care, Nicola brings enthusiasm and energy to every role. Education was completed at Colchester Institute.