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Kasanitz-Rosenbaum Mona has extensive experience in system administration, training, and customer service management, currently serving as the System Administrator Manager at PassportCard since March 2013. Responsibilities include overseeing the admin system, managing product setups and user permissions within the CRM system. Previously, Kasanitz-Rosenbaum held the position of Director of Training, leading professional training initiatives for both PassportCard and DavidShield, and was responsible for training development and execution of the annual work plan and budget. Additionally, as Internal Audit Director, Kasanitz-Rosenbaum established the Control department and managed audit processes across various business sectors. Concurrently, since February 2005, Kasanitz-Rosenbaum has been the Customer Service Manager at DavidShield, overseeing the call center and department management. Kasanitz-Rosenbaum holds a B.A. in Business Management from Ruppin Academic Center, completed in 2008.