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Melanie Albert has a diverse work experience, starting as a Sales and Marketing Specialist at CoStar Group in 2010. Melanie then moved on to roles such as Global Alumni Program Manager at General Assemb.ly and Marketing Coordinator at Mediabistro. Melanie'smost recent roles include Director of Customer Success at Knoetic | CPOHQ and Head of Customer Success at David Energy. Melanie'swork spans various industries and responsibilities, showcasing a broad skill set in customer experience and operations.

Melanie Albert obtained a Bachelor of Arts in Psychology from the University of Maryland in 2010. In 2019, they began pursuing a Master of Business Administration (MBA) at the University of Colorado Denver, with an expected completion date in 2025.