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Mike Padalecki is a seasoned IT professional with extensive experience in technical support, systems integration, and helpdesk management. Currently serving as a Senior Regional Support Engineer at DataWorks Plus, Mike collaborates with technicians to repair and update hardware and software for law enforcement agencies across the U.S. Previously, Mike held roles including IT Support Manager at Thyssenkrupp Industrial Solutions (USA), where responsibilities included building a helpdesk support system and migrating over 250 end users. Other positions include IT Technician II at Digital Risk, Tier II Technical Support Engineer at McAfee, and Technical Support Engineer at Comcast, along with managerial roles in previous companies. Mike holds a Bachelor's degree in Computer Information Systems from Regis University.