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Samael Saenz has extensive experience in engineering and technical support, currently serving as Ingeniería de implementación at Datasys since June 2021 and as Ingeniero de posventas at SPC Internacional since August 2020, focusing on Cisco Collaboration and Routing & Switching technologies. Previously, Samael worked at Datasys from July 2012 to August 2020 as a Service Support Engineer, providing technical support for Cisco routing, switching, collaboration, wireless technologies, and troubleshooting, holding a CISCO CCENT certification in Routing & Switching.