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Jay Zupancic has a diverse work experience in various roles and industries. Jay began their career in 2012 as a Poker Dealer at Caesars Entertainment Corporation and later became a Poker Supervisor. In 2015, they joined JACK Entertainment as a Poker Shift Manager and eventually became a Poker Supervisor. During their time at JACK Entertainment, they also worked as a Salesperson at Liberty Ford Maple Heights. In 2016, Jay Zupancic transitioned to the role of a Poker Supervisor at JACK Entertainment. Most recently, in 2022, they worked as an Information Technology Intern at Breakthrough Public Schools and currently holds the position of an IST Engineer at DataServ.

Jay Zupancic obtained an Associate's degree in Information Technology from Cuyahoga Community College. In addition, they have obtained various certifications including TestOut Linux Pro Certification from TestOut Corporation in December 2021, TestOut Server Pro 2016: Install and Storage Certification from TestOut Corporation in July 2021, CCNA from Cisco in October 2022, and NSE 1 Network Security Associate from Fortinet in February 2022. No information is provided regarding the specific years when Jay Zupancic attended Cuyahoga Community College or the duration of their education.