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Hugh Walker has a diverse work experience spanning multiple industries and roles. At Dataro, they worked as the Head of Customer Success starting in 2023. Prior to that, they held various positions at Practice Ignition, including Head of Customer Success (Global) from 2018 to 2023, and Head of CX & Marketing, EMEA from 2021 to 2022. At Receipt Bank, they served as a Partner Engagement Consultant, Customer Development Executive, Parter Engagement Manager, and Customer Success Manager - Direct between 2015 and 2018. Before that, they were a Customer Engagement Consultant at Fuji Xerox Australia from 2012 to 2015. In addition, they have experience as a Resident DJ at Tarantula Music, a soccer coach at St. Andrew's Cathedral School, and a Grocery 2IC at Woolworths Limited. Hugh also worked as a Sales Representative/Merchandiser at PowerForce from 2007 to 2009.

Hugh Walker completed their Bachelor of Arts (B.A.) degree from Macquarie University, graduating in 2007. Prior to that, they attended St. Lukes Grammar School from 2000 to 2003. Hugh started their secondary education at Dr. Challoner's Grammar School in England, where they completed their High School Certificate (HSC) from 1997 to 1999.