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Goldia Shum has a diverse work experience history. Goldia is currently working as a Customer Success Manager at Dataro since April 2022. Prior to that, they worked at Chris O'Brien Lifehouse from July 2021 to April 2022 as the Annual Giving and Campaigns Manager. Goldia also held the role of Annual Giving Manager at the same organization from September 2017 to June 2021. Additionally, Goldia worked as a Direct Marketing Executive at Chris O'Brien Lifehouse from February 2016 to August 2017. Before that, they worked at AMPCo - Australasian Medical Publishing Company from March 2011 to December 2015, starting as an Account Coordinator and progressing to roles such as Account Executive and eventually Account Manager in the Direct Marketing department. Goldia's earlier work experience includes being a Marketing Manager at Bienessence from February 2009 to June 2012 and a Marketing and Business Development Coordinator at Hilton Sydney from June 2007 to September 2010.

Goldia Shum earned a Bachelor's degree in Business (Marketing) from Western Sydney University.