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Thais Lino is currently working as a Data Solutions Architect Lead at dataRain Consulting. Previously, Thais worked at Teleperformance Brasil as a Technical Support Consultant, starting at Level I and later moving to Level II support. Before that, Thais worked as a freelancer writer creating articles for various platforms. Thais also has experience as a Quality Auditor at PARLA! Contact Center. Thais holds a Bachelor's degree in Psychology from Centro Universitário FMU | FIAM-FAAM, a degree in Analysis and Systems Development, Computer Science, and Informatics from Impacta Tecnologia, and is currently pursuing a Postgraduate Degree in Artificial Intelligence at USP - Universidade de São Paulo.