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Alex Kaylor currently serves as the Global Delivery & Support Manager at DATAMYTE, a position held since June 2021, with prior roles including Global Support Manager and Technical Support Specialist. Responsibilities at DATAMYTE include managing severity case support for the DataMetrics Suite, overseeing support activities, creating technical documentation, and onboarding team members. Previously, Alex was a SQL IaaS Software Support Engineer at Mindtree, providing assistance on Azure SQL VM and collaborating on multi-team ticket cases. Earlier experience at Purdue University involved leading database development projects that transitioned paper-based systems to electronic formats, alongside producing documentation and conducting user training. Alex holds a Bachelor of Science degree in Information Systems from Purdue University, earned in 2019.