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Rachella Schrab has extensive experience in customer support and solutions, currently serving as the Director of Customer Support and Solutions at Datamethod since May 2016. Prior to this role, Rachella held various positions at Kaiser Permanente Northwest, including Quality Assurance Supervisor and Claims Senior Business Analyst, from February 2005 to May 2016. Rachella's educational background includes a degree in Medical Assistant II and Healthcare Administration from Western Business College.