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Charléli Caranhac is a Global Senior IT Support Manager at Dataiku, overseeing Global IT support teams across APAC, EMEA, and AMER since September 2021. Previously, Charléli held positions including Information Technology Support Manager at Zenly and Information Technology Operations Manager at Uber, where leadership involved managing up to nine technicians and providing IT support for over ten countries. Experience also includes freelance IT support with a strong focus on hardware and software troubleshooting and roles at Apple Retail, providing technical support and customer service. Charléli's educational background includes studies in Psychology at Université Paris Cité and Geology at Notre Dame de France.