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Marissa Cook is a seasoned professional with extensive experience in technical success and customer operations roles across various industries. Currently serving as Sr. Manager of Technical Success at DataGrail since June 2021, Marissa previously held multiple positions at Convoy Inc from February 2017 to June 2021, including Product Operations Manager and Manager of Customer Operations. Prior to that, Marissa worked as a Corporate Sales Executive for Rentals at Zillow Group, where strategic partnerships were developed with Property Management companies. Marissa's earlier experience includes roles as Partner Development Manager and Account Manager at NetRush, focusing on premium brands in the Amazon marketplace, and as Personal Training Director at LA Fitness, ensuring members achieved their fitness goals.