Natalia Cepeda is a seasoned UX/UI lead at Datafast since April 2023, with a robust background in user experience design. Prior to this role, Natalia worked as a UX Designer and Especialista de Experiencia del cliente CX at Banco Pichincha from March 2019 to April 2023. Earlier experience includes serving as Administrador de experiencia del usuario at Insituto Tecnol贸gico Superior Jap贸n from January 2017 to January 2019 and as Representante del servicio de atenci贸n al cliente at Direcci贸n General de Registro Civil, Identificaci贸n y Cedulaci贸n (DIGERCIC) from August 2015 to July 2016. Natalia holds a degree in Coaching from ENEB - Escuela de Negocios Europea de Barcelona, a Master's in Gesti贸n de recursos humanos from Universidad Internacional de La Rioja (UNIR), and a Bachelor's in Relaciones P煤blicas y Comunicaci贸n Organizacional from UNIVERSIDAD UTE.
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