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Victor Costa, BEng, possesses a diverse background in customer service, data analysis, and business intelligence. Currently serving as a Web Customer Service Broker at ThinkInsure since March 2023, Victor demonstrates strong communication skills and a thorough understanding of insurance products. Prior experience includes roles as a Technical Service Advisor and Licensed Client Care Specialist at Surex.com, where Victor efficiently handled client inquiries and provided insurance advice. Victor's academic credentials include a Bachelor of Electrical Engineering from UERJ, an MBA in Commercial Management from Faculdade UniBF, and a Diploma of Business in Sales & Marketing from Niagara College. Previous positions also include a Business Intelligence Analyst at Accenture Brasil and various roles in the insurance and retail sectors.