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Shannon O'Hair is a skilled professional with extensive experience in technical writing and business analysis, currently serving as a Remote Lead Technical Writer and Remote Technical Writer at Data Innovations LLC since July 2021, while also owning Rosais Acres LLC since June 2021. Prior roles include Remote Sales Compensation Admin Associate and New Business Case Coordinator at Principal Financial Group from August 2017 to July 2021, and Remote Technical Writer/Business Analyst at Diamondhead Documentation, Inc. from February 2016 to July 2021. O'Hair's background encompasses positions in customer care and coordination in the veterinary and equine industries, alongside early experience in food service. Educational credentials include a Bachelor of Science in Animal Sciences from Iowa State University and a Project Management certification from Des Moines Area Community College.