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Guisella Hernandez is a seasoned professional in talent acquisition and team management with extensive experience in the customer service sector. Currently serving as a Contract Consultant at Persistent Systems since June 2022, Guisella also holds the position of Talent Acquisition Specialist at Data Glove Inc. since January 2019, focusing on sourcing and hiring specialized talent in a competitive job market. Guisella's background includes management roles at Sykes Latin America S.A. and Sykes, where leadership skills were honed in driving team performance and customer service excellence. Guisella began a career in customer service with ACER information services, becoming a pioneer in the Costa Rican call center industry, and also has experience as an English teacher at Saint Lawrence School, working with children with attention deficit challenges. Educational credentials include attendance at Saint Clare College and Saint Joseph's School.