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DUCRUET Mickael has extensive experience in IT infrastructure and support, beginning with a current role at Data Conversion Service SA since December 2011, focusing on tape backup and archive systems at CERN. Previous positions include managing IT services and server repairs at CERN's Computing Facilities, overseeing network and server management at Arcad Software, and performing telecom installations at S.A. FORCLUM Infra Sud-Est. DUCRUET established and managed two IT retail and maintenance stores at S.A.R.L. INFOMANIAC INFORMATIQUE, and worked as a repair technician at Darty. Educational credentials include a Master's degree in Multi-Service Technician and Microsoft Certified System Administrator certification.