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Laura MacDougall, MBA, has extensive work experience in account management, customer success, marketing, and research. Laura is currently employed at Dash Hudson as a Senior Manager of Account Management and previously held positions as a Senior Manager of Customer Success, Customer Success Manager, and Team Lead of Customer Success. Prior to their role at Dash Hudson, Laura worked at Nova Scotia Business Inc. (NSBI) as a Marketing Advisor and Business Support personnel. Laura also gained experience as a Teaching Assistant at Saint Mary's University and as a Retail Marketing Specialist at The Chronicle Herald. Additionally, Laura served as a Marketing Assistant at DSME (Daewoo Shipbuilding & Marine Engineering Co., ltd.) and as a Research Assistant at St. Francis Xavier University.

Laura MacDougall, MBA completed their Bachelor of Business Administration (BBA) with a major in Marketing from St. Francis Xavier University, spanning from 2009 to 2013. Laura later pursued their Master of Business Administration (MBA) at Saint Mary's University, which they completed from 2017 to 2021. In addition to their academic qualifications, Laura obtained a Mental Health First Aid Certification from the Mental Health Commission of Canada in 2021. Laura also holds a certification in Google AdWords Fundamentals, although the specific date of completion is not provided.