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Swati Kabra Mantri is an accomplished professional in the field of human resources and customer success, currently serving as a Senior Manager at Darwinbox since August 2021. Prior experience includes various roles in customer success management and consulting, with significant contributions to corporate human resources at Solar Industries India Limited from December 2018 to August 2021. Swati also held the position of HR Specialist at Agility from December 2013 to November 2018, and worked as a Senior Associate at Cerebrus Consultants from February 2011 to September 2012. Educational qualifications encompass an MBA in Human Resource Management from the Institute of Management Technology, a Human Resource Business Professional certification from the Human Resources Certification Institute (HRCI), and a B.Sc. in Biology from Rajasthan University.