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Annette Ulrich, MBA, has extensive experience in customer service and sales, currently serving as a Reservationist at Delaware Transit Corporation since September 2017. Previously, Annette held multiple roles at Verizon Wireless from August 2001 to May 2017, including Retail Sales Support and Retail Sales Supervisor. Annette's earlier career includes positions such as Lead Tech at Lenscrafters and Sales Representative at Mobile Communications. Annette began in retail management as Store Manager at TSR Wireless. Academic qualifications include a Master of Business Administration in Business Administration, Management, and Operations from Wilmington University, a Bachelor of Science in Business Management with a Minor in Finance from Wilmington College, and an Associate of Science in Business Marketing and Management from Delaware Technical Community College.