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Jessica Bulford is an accomplished customer success director at Darktrace since June 2019, with progressive roles including senior customer success manager and business development manager. Prior experience includes leading polling efforts at Elon Student Poll, where Jessica oversaw student callers conducting significant surveys for public policy insights. An internship with the U.S. House of Representatives involved programming and process improvement initiatives using Lean Six Sigma techniques in the Office of the Inspector General. Additional experience includes an internship with Richmond and Wandsworth Councils, assisting the Minister of Education with data management and campaign activities. Jessica holds a Bachelor of Applied Science in Political Science and Government with a security focus, along with minors in Computer Science and Data Science from Elon University.