ÂÜÀòÂÒÂ×

Milton T. Simango is an experienced professional in the telecommunications and IT sectors, currently serving as Service Assurance Manager at Dark Fibre Africa since November 2022, where responsibilities include managing customer complaints and significantly reducing incidents. Prior experience includes roles such as Technical Support Specialist, Network Support Specialist, and Installation Manager at Vumatel, focusing on post-installation support, troubleshooting, and stakeholder collaboration. Previous positions held include Installation & Service Engineer at Cumii International, Information Technology System Analyst for UNESCO, and various roles at Telecel Zimbabwe, where expertise was developed in network monitoring, IT support, and customer service. Milton holds a Bachelor's degree in Telecommunications from Midlands State University and possesses a GCE Advanced Level certification in Maths, Physics, and Chemistry from ZIMSEC.