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Nadeesh Ruwan has over 10 years of experience in various customer service and managerial roles. Nadeesh is currently employed at Daraz as the Head of Customer Support and has been with the company since April 2023. Prior to this, Nadeesh worked as a Project Manager - Customer Experience at Daraz from December 2021 to June 2023. Before joining Daraz, they served as the Manager | Contact Center & Frontline Operations at ABANS ELECTRICALS PLC from September 2021 to December 2021. Nadeesh also has extensive experience as a Call Center / Customer Service Manager at Chinese Dragon from November 2016 to September 2021. Nadeesh began their career at Firstsource Dialog Solution PLC as an Executive Team Lead from April 2011 to November 2016, and earlier worked as a Call Center Executive at Dialog Axita PLC from December 2010 to March 2011.

Nadeesh Ruwan is currently pursuing a Master of Business Administration (MBA) degree in Business Administration and Management, General from Asia E University. The start date of their education is 2020, and there is no end date mentioned, suggesting that they are still actively pursuing the degree.