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Karen G. has extensive experience in IT management, having worked at Daniel Thwaites since February 2004, where current responsibilities include overseeing all IT infrastructure as Head of IT and previously as IT Operations Manager. At Daniel Thwaites, Karen has held various positions, advancing from IT Assistant to IT Infrastructure Administrator and Team Leader, focused on project delivery and maintenance across multiple brands. Prior to this, Karen worked as a Junior Systems Support Analyst at Johnston Press and as a 1st Line Technical Support Advisor at TIME COMPUTERS LIMITED. Additionally, experience includes software testing at AMS Neve Ltd. Karen G. holds a Bachelor of Engineering (B.Eng.) in Electrical, Electronics and Communications Engineering from the University of Leeds.