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Peterson T. is a seasoned professional with extensive experience in sales and customer management, currently serving as the Regional Director at D2L since January 2015, where responsibilities include leading a sales team and ensuring customer retention in Brazil. Previous roles at D2L include Senior Sales Executive, Customer Success Director, and Senior Technical Account Manager, each focusing on driving sales, fostering customer relationships, and implementing technical solutions for educational institutions. Prior to D2L, Peterson held positions such as Guest Lecturer at Universidade Positivo and Customer Service Manager at Positivo Informática S.A., where significant improvements in customer service processes were achieved. Peterson holds an MBA in Administration from Universidade Positivo and a Técnico degree in Electronics from the Federal University of Technology - Parana.