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Mandy Lam serves as the Senior Director of Internal Communications at D2L since December 2018, having previously held roles as Senior Strategic Communications Director and Strategic Communications Director. Additionally, Mandy is a member of the Board of Directors for The New Quarterly Literary Magazine since December 2022. Prior experience includes positions such as Senior Manager of Employee Communications and Senior Editor of Content Strategy at OpenText, as well as a Sessional Instructor in Business/Technical Communications at the University of Waterloo. Mandy's earlier career features roles in marketing and communications at various organizations including ON Semiconductor, Agfa Healthcare, and Aon Re Canada. Mandy holds a Master of Arts in English, Rhetoric and Communications Design, a Bachelor of Arts in English, Rhetoric & Professional Writing with a Minor in Psychology from the University of Waterloo, and is currently pursuing a Certificate in Strategic Public Relations from the University of Toronto School of Continuing Studies.